CLUB INFO & QUERIES
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
At SS Lazio, we take pride in ensuring your Biancocelesti gear reflects the passion and pride of the team. While minor variations in color or design may occur due to production nuances, rest assured every item meets the highest standards of quality and embodies the true spirit of Lazio. Shop with confidence and wear your colors with pride!
Where can I view my sales receipt?
Find your matchday tickets and official merchandise receipts easily! After your purchase, simply log in to your SS Lazio account and navigate to "My Orders." There, you can select the relevant order and click "View Receipt" to download it. A confirmation email with your receipt will also be sent to you immediately after your purchase.
How can I return an item?
Need to return your official SS Lazio gear? We've made it easy.
- Sign in to your account and head to "My Orders."
- Find the order with the item you want to return, and click "Return Item."
- Follow the instructions to send the item back within the return window.
Once we receive your return and confirm it's in good condition, we'll issue your refund to your original payment method. *T&Cs apply.
Will you restock items indicated as “out of stock?”
At SS LAZIO, we're constantly adding new merchandise to our collection. If a jersey, scarf, or other item is marked "Out of Stock," don't worry! We may restock it based on fan demand. To be the first to know, sign up for product alerts on the specific item page, and we’ll notify you immediately when it's back in stock.
Where can I ship my order?
At SS LAZIO, we proudly ship our official merchandise and fan gear to passionate supporters around the globe. During checkout, simply select your country and enter your address to view available shipping options and estimated delivery times. Shipping costs may vary depending on your location and the weight of your order. Join the Biancocelesti family, no matter where you are!
LAZIO CONTACT INFO